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滿 NT$2,500 免運,國際配送由台灣出貨。

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Privacy Policy

Last updated: August 31, 2026

Chao Fu-Le Studio ("we," "us," "our") operates chaofule.com. This page explains what information we collect when you visit or make a purchase on this site, and how we use it.

Information We Collect

When you place an order, we collect: your name, email address, phone number, shipping address, and order details (items purchased, quantities, prices).

How We Use Your Information

We use this information solely to:

  • Process and fulfil your order
  • Send you order confirmation and shipping updates
  • Respond to enquiries you send us

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Third Parties We Share Information With

To operate this store, some of your information is shared with the following service providers, solely for the purpose of completing your transaction:

  • PayPal — to process international payments
  • 綠界科技 ECPay(如適用)— to process domestic Taiwan payments
  • Resend — to send order confirmation emails
  • Cloudflare — to host this website and store order records securely

Data Retention

We retain order information for as long as necessary to fulfil orders, handle any returns, and comply with legal obligations (e.g. accounting records).

Your Rights

You may contact us at info@chaofule.com at any time to request access to, correction of, or deletion of your personal data, subject to our legal obligations to retain certain records.

Cookies

This site may use basic analytics (Google Analytics) to understand how visitors use the site. This does not identify you personally.

Contact

Questions about this policy: info@chaofule.com


隱私權政策

最後更新:2026 年 8 月 31 日

Chao Fu-Le Studio(以下稱「本站」)經營 chaofule.com。本頁說明您瀏覽或在本站購物時,我們會收集哪些資訊,以及如何使用這些資訊。

我們收集的資訊

當您下單時,我們會收集:您的姓名、電子郵件、電話號碼、收件地址,以及訂單內容(購買品項、數量、金額)。

我們如何使用這些資訊

我們僅將這些資訊用於:

  • 處理與出貨您的訂單
  • 寄送訂單確認信與出貨通知
  • 回覆您的來信詢問

我們不會將您的個人資訊出售、出租給第三方作行銷用途。

我們會分享資訊給哪些第三方

為了完成您的交易,部分資訊會提供給以下服務商,僅限於完成交易之必要用途:

  • PayPal — 處理國際訂單付款
  • 綠界科技 ECPay(如適用)— 處理台灣本地訂單付款
  • Resend — 寄送訂單確認信
  • Cloudflare — 網站主機與訂單資料安全儲存

資料保存期限

我們會保留訂單資訊至完成出貨、處理退換貨,以及符合法定保存義務(例如會計記錄)所需的期間。

您的權利

您可隨時透過 info@chaofule.com 聯絡我們,要求查詢、更正或刪除您的個人資料(受限於法定應保存之記錄)。

Cookie

本站可能使用基本流量分析工具(Google Analytics)了解訪客使用網站的情形,此工具不會識別您的個人身份。

聯絡方式

若對本政策有任何疑問,請聯絡:info@chaofule.com

Shipping Policy

Processing Time

Orders are carefully packaged and shipped within 3–5 business days of payment confirmation.

Shipping Rates & Delivery Times

DestinationStandardExpress
Taiwan3–5 days · NT$1201–2 days · NT$250
Hong Kong5–8 days · NT$3802–3 days · NT$680
Japan / Singapore / South Korea7–10 days · NT$4203–5 days · NT$780
USA / Canada14–21 days · NT$6805–7 days · NT$1,200
UK / Australia / Germany / France14–21 days · NT$7505–7 days · NT$1,350
Other regions14–28 days · NT$9007–10 days · NT$1,600

Free Shipping

Standard shipping is free on orders over NT$2,500 subtotal.

Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking link so you can follow your package's journey.

Customs & Import Duties

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages

If your tracking shows no movement for an extended period beyond the estimated delivery window listed above, please contact us at info@chaofule.com with your order reference. We will investigate with the carrier. If the package is confirmed lost, we will offer a replacement or a full refund. Please note that international shipments can occasionally take longer to trace due to customs handling and handoffs between carriers.

Contact

Questions about your order's shipping status: info@chaofule.com


運送政策

出貨時間

訂單確認付款後,我們會於 3–5 個工作天內完成包裝出貨。

運費與運送時間

目的地標準運送快速運送
台灣3–5 天・NT$1201–2 天・NT$250
香港5–8 天・NT$3802–3 天・NT$680
日本/新加坡/韓國7–10 天・NT$4203–5 天・NT$780
美國/加拿大14–21 天・NT$6805–7 天・NT$1,200
英國/澳洲/德國/法國14–21 天・NT$7505–7 天・NT$1,350
其他地區14–28 天・NT$9007–10 天・NT$1,600

免運門檻

訂單小計滿 NT$2,500,標準運送免運費。

包裹追蹤

訂單出貨後,您會收到一封出貨通知信,裡面附有追蹤連結,方便您查詢包裹的配送進度。

海關與進口稅

國際訂單可能會被目的地國家課徵關稅或進口稅,此費用由買家自行負擔,不包含在訂單金額內。

包裹遺失或延誤

若您查詢追蹤資訊,發現包裹在超過上方預計送達時間後,長時間都沒有更新,請附上訂單編號聯絡 info@chaofule.com,我們會協助向物流業者查證。若確認包裹真的遺失,我們會安排補寄或全額退款。國際包裹因為會經過海關及不同物流業者交接,查證時間可能會比國內包裹更久,請耐心等候。

聯絡方式

若對您訂單的運送狀態有疑問,請聯絡:info@chaofule.com

Returns & Refunds

What Qualifies for a Return

We accept returns only for items that are defective, damaged in transit, or materially different from their description on this site (for example: incorrect item sent, dimensions that do not match the listed specifications, or a manufacturing fault such as a loose binding or damaged pages).

We do not accept returns for change of mind — for example, if you simply decide you no longer want the item after receiving it. As handmade and hand-bound works, slight natural variation in colour, texture, or finish between the photographed item and the item received is normal and does not qualify as a defect.

Return Window

You may request a return within 14 days of receiving your order, for the qualifying reasons above only.

Eligibility

To be eligible for a return, items must be unused and in their original packaging.

Return Shipping

As all eligible returns are due to a defect or an error on our part, we cover the cost of return shipping in these cases.

How to Request a Return

Email info@chaofule.com within 14 days of delivery, with your order reference, a description of the issue, and photos where relevant. We will confirm next steps.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. Approved refunds — including a replacement or full refund of the item and any shipping costs — are issued within 10 business days.

Contact

Questions about a return: info@chaofule.com


退換貨政策

什麼情況可以退貨

我們僅受理商品瑕疵、運送途中損壞,或與網站描述有實質落差的退貨(例如:寄錯商品、尺寸與網站標示規格不符、裝訂鬆脫或頁面損壞等製作瑕疵)。

單純不喜歡、不想要了,不在退貨受理範圍內。由於商品多為手工製作或手工裝訂,商品照片與實品之間,在顏色、紋理或質感上的些微天然差異,屬於正常現象,不視為瑕疵。

退貨期限

符合上述資格的情況,您可以在收到商品後 14 天內 申請退貨。

退貨條件

商品須為未使用,並附上原包裝。

退貨運費

由於所有受理的退貨都屬於商品瑕疵或我方疏失,這種情況下退貨運費由我們負擔。

如何申請退貨

請於收到商品後 14 天內,寄信至 info@chaofule.com,附上訂單編號、問題描述,以及相關照片(如適用),我們會確認後續流程。

退款

我們收到並確認退回商品狀況後,會通知您審核結果。核准後,將安排補寄或全額退款(含商品與運費),並於 10 個工作天內完成。

聯絡方式

退貨相關問題,請聯絡:info@chaofule.com

Terms & Conditions

Last updated: August 31, 2026

By using chaofule.com and placing an order, you agree to the following terms.

About This Site

Chao Fu-Le Studio (chaofule.com) is the online shop and portfolio of independent artist Chao Fu-Le, based in Taipei, Taiwan.

Intellectual Property

All artwork, images, and written content on this site are the intellectual property of Chao Fu-Le and are protected by copyright. Purchasing a physical piece does not transfer any copyright or reproduction rights. Artwork may not be reproduced, copied, or used commercially without written permission.

Product Information

We make every effort to accurately describe and photograph our products, including artist books, prints, and studio objects. Because these are often hand-made or hand-bound, slight variations between the photographed item and the item received are normal and expected, and do not constitute a defect.

Pricing & Payment

All prices are listed in New Taiwan Dollars (NT$) unless otherwise stated. Payment is processed securely through PayPal and/or 綠界科技 ECPay (as applicable). We do not store your payment card details.

Order Acceptance

We reserve the right to refuse or cancel any order at our discretion, for example in cases of suspected fraud or pricing errors, in which case a full refund will be issued.

Commissions

Commissioned work is subject to a separate agreement discussed directly with the artist regarding scope, timeline, and pricing before work begins. See our Returns & Refunds Policy for commission-specific terms.

Limitation of Liability

Chao Fu-Le Studio is not liable for indirect or consequential loss arising from the use of this site or products purchased, to the extent permitted by law.

Governing Law

These terms are governed by the laws of Taiwan.

Contact

info@chaofule.com


服務條款

最後更新:2026 年 8 月 31 日

當您使用 chaofule.com 並下單購買,即表示您同意以下條款。

關於本站

Chao Fu-Le Studio(chaofule.com)是台北獨立藝術家趙馥樂的線上商店與作品網站。

智慧財產權

本站所有作品、圖像及文字內容,均為趙馥樂之智慧財產,受著作權法保護。購買實體作品並不代表取得任何著作權或重製權,未經書面同意,不得重製、複製或作商業用途使用。

商品資訊

我們盡力如實描述並拍攝商品,包含藝術家書籍、版畫與工作室小物。由於部分商品為手工製作或手工裝訂,實際收到的商品與照片間可能存在些微差異,此為正常現象,不視為瑕疵。

價格與付款

除另有標示外,本站所有價格皆以新台幣(NT$)計價。付款透過 PayPal 及/或綠界科技 ECPay(如適用)安全處理,我們不會儲存您的付款卡片資訊。

訂單受理

我們保留拒絕或取消訂單的權利(例如疑似詐騙或標價錯誤等情況),如取消訂單,將提供全額退款。

委託創作

委託創作案件,需另與藝術家本人討論並確認案件範圍、時程與費用後才開始製作,相關退換規範請參閱我們的退換貨政策。

責任限制

在法律允許範圍內,Chao Fu-Le Studio 對因使用本站或購買商品而產生的間接損失不負賠償責任。

準據法

本條款適用台灣法律。

聯絡方式

info@chaofule.com

About the Artist

Chao Fu-Le

My training and professional experience in technical and engineering drawing have profoundly shaped my artistic practice, leading me to begin each painting with simple lines drawn using pencil and ruler. Initiated in 2019, the Geometry series draws inspiration from fragments of architectural forms and urban landscapes in Taipei.

Play Play《玩》· 2023

Education

2013 – 2015

MA Fine Art Practice

Edinburgh College of Art, University of Edinburgh

2006 – 2010

BFA Design Department

National Taipei University of Technology (NTUT)

Recent Exhibitions & Projects

2024 –

48 Cards of Time — Hanafuda Series

Ongoing project tracing three generations of family history

2023

City Nude

Studio Tang, Kaohsiung

2022

Freeing Architecture

Apollo Art Gallery, The One Land of Retreat & Wellness

Studio Shop

Commissioned Work

Studio Notes

The Commission Process

01

Conversation

We begin with a conversation about your space, your intentions, and what you hope a painting might do for it.

02

Proposal

I develop a visual direction — colour studies, compositional sketches — for your review and refinement.

03

Creation

The painting is made in my Taipei studio. You'll receive progress updates throughout the process.

04

Delivery

Carefully packaged and shipped worldwide, with full documentation and certificate of authenticity.

Get in Touch

Each commission is an intimate collaboration. Tell me about your space, your light, the feeling you want to live with. I'll translate that into an original painting that is unmistakably yours.

Send a message

Checkout 結帳

Delivery Details收件資訊


Shipping 運送方式

Please select a country first.


Payment 付款

支援台灣發行之信用卡與 Apple Pay,將導向綠界科技頁面完成付款。

For international customers with non-Taiwan issued cards. You'll pay securely via PayPal — no PayPal account required.

Order Summary 訂單摘要

Subtotal 小計NT$0
Shipping 運費--
Total 總計NT$0

All prices in NT$. Artwork carefully packaged and insured for transit.
所有價格皆以新台幣計價,作品會妥善包裝並投保運送保險。